Salam semuanya,
Pada hari ini 5/2/2011, dalam perjalanan pulang dari Batu Pahat menemui pelanggan-pelanggan emas Pendita, tiba-tiba terpanggil untuk membuat pertanyaan mengenai surat amaran yang telah dikeluarkan oleh Syarikat Public Gold kepada Pendita kerana menjual produk emas syarikat lain. Selain itu untuk menjawab pertanyaan rakan-rakan lain yang tidak puashati yang kusangkakan dah tamat rupanya masih panas lagi. Itulah yang dikatakan provokasi. Dalam masa yang sama, Pendita mahu tahu juga terma dan syarat yang sentiasa berubah adakah menguntungkan dealer atau company.
THE PUBLIC GOLD RULES OF CONDUCT
The Public Gold Rules of Conduct define the rights, duties, and responsibilities of a Public Gold Dealer. Its objective is,
a. To ensure a level playing field for Dealers through ethical and responsible business conduct.
b. To protect and build a conducive environment for a long-term and profitable Public Gold business.
c. To promote unity and harmony among Dealers.
d. To preserve the benefits of the Public Gold Sales and Marketing Plan equitably for all Dealers.
The strength and success of the Public Gold business is a collective effort, founded in the enduring partnership of commitment and trust that exists between and among, the Company and Dealers.
Every dealer must comply with the company’s code of practice to establish a good business reputation. Public Gold has the right to terminate its dealer qualifications for those who offences the rules.
Dealers Code of Ethics to Company
1. Dealerships may be granted to individuals and partners where the partners are husband and wife.
2. A partnership consisting of husband and wife shall upon acceptance by Public Gold be considered as one dealership.
3. In the case of a partnership, the dealership will only be authorized in the name of spouse, which may be used for trading purposes.
4. An authorized dealer must assure that he/she:
a. adheres to the principle of good faith to conduct Public Gold business.
b. at all times comply with all laws, regulations and codes of practice applying to the operation of their dealerships and must not engage in any activity which may bring disrepute to themselves or to Public Gold.
c. must not take any tricky way in promoting Public Gold products that will effect Public Gold and all the other dealers.
d. must not be malicious criticism or slander Public Gold, its products, company officers and employees, and company’s reputation.
e. must sell only Public Gold products.
f. must sell Public Gold products according to the suggested retail price by company from time to time.
g. must never use Public Gold product name, data, printed information, advertising materials, corporate meetings and other assets of Public Gold to compete with the company engaged in the business.
h. must not in any way misrepresent the price, quality, performance or availability of Public Gold products, and not make any claims for products other than those set out on product labels or in Public Gold in respect of any costs or damages arising from such misrepresentation.
i. must make every effort to make customers satisfy with Public Gold, its products, and services from dealers.
j. must not manufacture Public Gold products or similar to Public Gold products.
k. must not cancel order after an order has been made through Internet booking or telephone booking.
l. must not use (including duplication, transmission, distribution, transfer, and translation etc.) the brand name and logo of PUBLIC GOLD as it is protected by copyright laws, trademark laws, and other intellectual property laws. The PUBLIC GOLD trademark, brand name or company insignia are not available for use without PUBLIC GOLD’s expressed written permission in advance.
Dealers Code of Ethics to Customers
1. Illegal business practices
Dealers should not use misleading, deceptive or unfair sales practices to sell.
2. Identification
Before dealers presenting the products, they shall be automatically proving their identity to prospective customers.
3. Explanation and demonstration
Explanation and demonstration of products should be accurate and complete, particularly in relation to prices, payment terms, return rights, as well as delivery and so on.
4. Fairness
Dealers should not abuse the trust of customers; dealers should respect the consumers especially those who lack of understanding, business or language knowledge.
5. Payment
Dealers are not allowed to conduct any illegal deposit taking or illegal fund raising activities by using Public Gold name.
Dealers Code of Ethics to Dealers
1. Dealers must comply with Company Guidelines
Dealers that registered under company distribution system must comply with ethical guidelines or Business Code of Practice.
2. Introduce new dealer/ customer
Master Dealers must not use misleading, fraudulent or unfair tactics to introduce new Normal Dealer. At the same time, dealers can not deprive a customer of another dealer.
3. Train and motivate
Master Dealers shall train and motivate his/her personally sponsored dealers.
4. Business information
All information about career opportunities, related rights and duties of dealers that provided by dealers to prospective dealers should be accurate and complete. Dealers should not show unproven events that will create a false impression or make any commitment cannot be achieved to the prospective dealers. Dealers should not use false facts or fraudulent sales opportunities presented to prospective dealers.
5. Respect and esteem
Dealers are not allowed to condemn other Public Gold dealers.
CONSEQUENCES OF NON-COMPLIANCE
We wish to caution that Dealers found in violation of Public Gold Rules of Conduct will face corrective actions which may include, but are not limited to, business suspension, and even termination of Dealership.
We seek your cooperation to report any such incidences via e-mail to enquiry@publicgold.com.my, and to provide the Company with the evidence of such misconduct.
To save your family, buy gold.
To help our nation, keep gold.
To follow your religion, use gold.
Last Updated: 15th March 2010
Berdasarkan kepada surat amaran dan terma dan syarat yang baru diperolehi seperti di atas , adakah ia relevan dengan perkara berikut:
Adakah selari dengan kandungan surat lantikan sebagai Master Dealer yang hanya mewajibkan Pendita perlu mendapatkan sale RM300,000.00 dalam tempoh 6 bulan. Dengan ini sudah pasti untuk mengekalkan title Master Dealer memerlukan komitmen Pendita dan ia bukan diberi secara percuma. Jika tidak tercapai sasaran sale title MD akan terpadam. Surat lantikan Master Dealer lampirkan:
Atau adakah selaras dengan kandungan surat lantikan dealer yang hanya mencatatkan kebenaran pendita mempromosi, menjual emas PG mengikut harga laman web 24 jam.
Pada hari ini 5/2/2011, dalam perjalanan pulang dari Batu Pahat menemui pelanggan-pelanggan emas Pendita, tiba-tiba terpanggil untuk membuat pertanyaan mengenai surat amaran yang telah dikeluarkan oleh Syarikat Public Gold kepada Pendita kerana menjual produk emas syarikat lain. Selain itu untuk menjawab pertanyaan rakan-rakan lain yang tidak puashati yang kusangkakan dah tamat rupanya masih panas lagi. Itulah yang dikatakan provokasi. Dalam masa yang sama, Pendita mahu tahu juga terma dan syarat yang sentiasa berubah adakah menguntungkan dealer atau company.
Surat Amaran Pendita
Dikatakan juga telah melanggar terma dan syarat seperti berikut:
Kod Etika Dealer dan Master Dealer yang telah Pendita ingkari dikepilkan bersama dengan surat amaran pada 2/2/2011 melalui emel:
THE PUBLIC GOLD RULES OF CONDUCT
The Public Gold Rules of Conduct define the rights, duties, and responsibilities of a Public Gold Dealer. Its objective is,
a. To ensure a level playing field for Dealers through ethical and responsible business conduct.
b. To protect and build a conducive environment for a long-term and profitable Public Gold business.
c. To promote unity and harmony among Dealers.
d. To preserve the benefits of the Public Gold Sales and Marketing Plan equitably for all Dealers.
The strength and success of the Public Gold business is a collective effort, founded in the enduring partnership of commitment and trust that exists between and among, the Company and Dealers.
Every dealer must comply with the company’s code of practice to establish a good business reputation. Public Gold has the right to terminate its dealer qualifications for those who offences the rules.
Dealers Code of Ethics to Company
1. Dealerships may be granted to individuals and partners where the partners are husband and wife.
2. A partnership consisting of husband and wife shall upon acceptance by Public Gold be considered as one dealership.
3. In the case of a partnership, the dealership will only be authorized in the name of spouse, which may be used for trading purposes.
4. An authorized dealer must assure that he/she:
a. adheres to the principle of good faith to conduct Public Gold business.
b. at all times comply with all laws, regulations and codes of practice applying to the operation of their dealerships and must not engage in any activity which may bring disrepute to themselves or to Public Gold.
c. must not take any tricky way in promoting Public Gold products that will effect Public Gold and all the other dealers.
d. must not be malicious criticism or slander Public Gold, its products, company officers and employees, and company’s reputation.
e. must sell only Public Gold products.
f. must sell Public Gold products according to the suggested retail price by company from time to time.
g. must never use Public Gold product name, data, printed information, advertising materials, corporate meetings and other assets of Public Gold to compete with the company engaged in the business.
h. must not in any way misrepresent the price, quality, performance or availability of Public Gold products, and not make any claims for products other than those set out on product labels or in Public Gold in respect of any costs or damages arising from such misrepresentation.
i. must make every effort to make customers satisfy with Public Gold, its products, and services from dealers.
j. must not manufacture Public Gold products or similar to Public Gold products.
k. must not cancel order after an order has been made through Internet booking or telephone booking.
l. must not use (including duplication, transmission, distribution, transfer, and translation etc.) the brand name and logo of PUBLIC GOLD as it is protected by copyright laws, trademark laws, and other intellectual property laws. The PUBLIC GOLD trademark, brand name or company insignia are not available for use without PUBLIC GOLD’s expressed written permission in advance.
Dealers Code of Ethics to Customers
1. Illegal business practices
Dealers should not use misleading, deceptive or unfair sales practices to sell.
2. Identification
Before dealers presenting the products, they shall be automatically proving their identity to prospective customers.
3. Explanation and demonstration
Explanation and demonstration of products should be accurate and complete, particularly in relation to prices, payment terms, return rights, as well as delivery and so on.
4. Fairness
Dealers should not abuse the trust of customers; dealers should respect the consumers especially those who lack of understanding, business or language knowledge.
5. Payment
Dealers are not allowed to conduct any illegal deposit taking or illegal fund raising activities by using Public Gold name.
Dealers Code of Ethics to Dealers
1. Dealers must comply with Company Guidelines
Dealers that registered under company distribution system must comply with ethical guidelines or Business Code of Practice.
2. Introduce new dealer/ customer
Master Dealers must not use misleading, fraudulent or unfair tactics to introduce new Normal Dealer. At the same time, dealers can not deprive a customer of another dealer.
3. Train and motivate
Master Dealers shall train and motivate his/her personally sponsored dealers.
4. Business information
All information about career opportunities, related rights and duties of dealers that provided by dealers to prospective dealers should be accurate and complete. Dealers should not show unproven events that will create a false impression or make any commitment cannot be achieved to the prospective dealers. Dealers should not use false facts or fraudulent sales opportunities presented to prospective dealers.
5. Respect and esteem
Dealers are not allowed to condemn other Public Gold dealers.
CONSEQUENCES OF NON-COMPLIANCE
We wish to caution that Dealers found in violation of Public Gold Rules of Conduct will face corrective actions which may include, but are not limited to, business suspension, and even termination of Dealership.
We seek your cooperation to report any such incidences via e-mail to enquiry@publicgold.com.my, and to provide the Company with the evidence of such misconduct.
To save your family, buy gold.
To help our nation, keep gold.
To follow your religion, use gold.
Last Updated: 15th March 2010
Berdasarkan kepada surat amaran dan terma dan syarat yang baru diperolehi seperti di atas , adakah ia relevan dengan perkara berikut:
Adakah selari dengan kandungan surat lantikan sebagai Master Dealer yang hanya mewajibkan Pendita perlu mendapatkan sale RM300,000.00 dalam tempoh 6 bulan. Dengan ini sudah pasti untuk mengekalkan title Master Dealer memerlukan komitmen Pendita dan ia bukan diberi secara percuma. Jika tidak tercapai sasaran sale title MD akan terpadam. Surat lantikan Master Dealer lampirkan:
PERAKUAN SURAT LANTIKAN MASTER DEALER
PERAKUAN SURAT LANTIKAN DEALER
Atau selaraskah dengan kandungan iklan menjadi dealer yang hanya perlu membeli emas RM 20,000.00 dalam satu resit seperti berikut:
ATAU IKLAN BERIKUT BAYAR RM20,000.00 DAPAT SATU TIKET LUCKY DRAW YANG BELUM PASTI KITA PEROLEHI:
2011 New Dealer Recruitment Program
Master Dealers Terms and Conditions
Master Dealer
A. Qualification
1. Accumulate total sales of RM500,000.00 (including own purchase, first purchase by Priority Dealer, and new Dealer) on purchase any of Public Fine Gold International Sdn Bhd’s products which consist of gold bar, gold coin, gold dinar, jewelleries, silver bar and etc according to current prices.2. Priority Dealer required to recruit at least 3 Priority Dealers.3. Sales accumulation period will be calculated twice a year (6 months) which from: 1st January to 30th June 1st July to 31st December4. Priority Dealer will be interviewed by Public Fine Gold International Sdn Bhd’sBoard of Director before qualified to promote as an authorized Master Dealer.5. Priority Dealer has to request in order to become Master Dealer and is subject to approval
B. Requalification Evaluation
1. Evaluation of Personal Sales will be conducted twice a year which from: 1st January to 30th June 1st July to 31st December2. Master Dealer will be degrading in case of without sales within six consecutive months.
C. Web Promo Assessment
1. Group Sales need to achieve RM500,000.00 within the Evaluation Period of 6 months period.2. Evaluation of Group Sales will be conducted twice a year which from: 1st January to 30th June 1st July to 31st December3. Master Dealer needs to maintain the sales target on next Evaluation Date to continuously publish their name in Public Gold website. Names will be taken out from Public Gold website if Master Dealer has failed to maintain the target of total group sales.
D. Commission
1. Commission Division
Direct Commission (from Customer)
Sales – 2% from total sales amount
Indirect Commission (from Dealer)
Sales – 1.0% from total sales amount
Indirect Commission (from Priority Dealer)
Sales – 0.5% from total sales amount
Buy Back: Direct 0.5% from total personal buy back
2. Commission will be paid by Public Fine Gold International Sdn Bhd to Master Dealers on 20th each month into their bank account. Unless 20th fall on Saturday or Sunday, therefore commission will be bank in on Monday (21st or 22nd). Master Dealers will receive the payment within 3 working days after commission has been bank in.3. Master Dealers will receive Monthly Commission Statement within 15 working days after the commission has been bank in.4. All order payments and active bank account number (either Public Bank Berhad or Maybank Berhad) must provided by dealers to Account Department on or before 5th each month, else the commission of the month will be postponed to next month.
E. Miscellaneous
1. Master Dealer is entitled to sell all of Public Fine Gold International Sdn Bhd’sgold products including:
Gold Bar (Au999.9) – 20g, 50g, and 100g
Gold Coin (Au999.9) – 50g
Gold Dinar (Au916) – 1 Dinar, 5 Dinar, and 10 Dinar
Jewellery (Au916)
Silver Bar (Ag999) – 250g, 500g, 1kg
2. Appointment letter will be given to a qualified Master Dealer to prove that he orshe is Public Fine Gold International Sdn Bhd’s authorized Master Dealer.3. Master Dealer is entitled to recruit Priority Dealer and Dealer.4. They are not allowed to sell Public Fine Gold International Sdn Bhd’s products if he or she is no longer Public Fine Gold International Sdn Bhd’s authorized Master Dealer.5. Master Dealer is reminded to always keep the positive image of Public Fine Gold International Sdn Bhd. Public Fine Gold International Sdn Bhd has the right to strip the appointment of Master Dealer, or to claim compensation in terms of law if Master Dealers done any activities or spread any rumors that will influence the company’s reputation.6. Public Fine Gold International Sdn Bhd has the right to modify these DealersTerms and Conditions from time to time according to requirements without prior notice to the dealer.
Priority Dealer Term and Condition
A. Qualification
1. One time purchase of RM100,000.00 on purchase any of Public Fine Gold International Sdn Bhd’s products which consist of gold bar, gold coin, gold dinar, jewelleries, silver bar, and etc according to current prices.2. Accumulate total sales of RM100,000.00 on purchase any of Public Fine Gold International Sdn Bhd’s products which consist of gold bar, gold coin, gold dinar, jewelleries, silver bar and etc according to current prices.3. Dealer required recruiting at least 3 Dealers.4. There was 1 year accumulation period of total sales of RM100,000.00 on purchase any of Public Fine Gold International Sdn Bhd.
B. Requalification Evaluation
1. Evaluation of Personal Sales will be conducted twice a year which from: 1st January to 30th June 1st July to 31st December2. Priority Dealer will be degrading in case of without sales within six consecutive months.
C. Web Promo Assessment
1. Personal Sales need to achieve RM100,000.00 within the Evaluation Period of 3 month period.2. Evaluation of Personal Sales will be conducted four times a year which from: 1st January to 31st March 1st April to 30th June 1st July to 30th September 1st October to 31st December3. Priority Dealer needs to maintain the sales target on next Evaluation Date to continuously publish their name in Public Gold website. Names will be taken out from Public Gold website if Priority Dealer has failed to maintain the target of total sales.
D. Commission
1. Commission Division
Direct Commission (from Customer)
Sales – 1.5% from total sales amount
Indirect Commission (from Dealer)
Sales – 0.5% from total sales amount
Buy Back – 0.5% from total buy back amount
2. Commission will be paid by Public Fine Gold International Sdn Bhd to Priority Dealers on 20th each month into their bank account. Unless 20th fall on Saturday or Sunday, therefore commission will be bank in on Monday (21st or 22nd). Priority Dealers will receive the payment within 3 working days after commission has been bank in.3. Priority Dealers will receive Monthly Commission Statement within 15 working days after the commission has been bank in.4. All order payments and active bank account number (either Public Bank Berhad or Maybank Berhad) must provided by dealers to Account Department on or before 5th each month, else the commission of the month will be postponed to next month.
E. Miscellaneous
1. Priority Dealer is entitled to sell all of Public Fine Gold International Sdn Bhd’sgold products including:
Gold Bar (Au999.9) – 20g, 50g, and 100g
Gold Coin (Au999.9) – 50g
Gold Dinar (Au916) – 1 Dinar, 5 Dinar, and 10 Dinar
Jewellery (Au916)
Silver Bar (Ag999) – 250g, 500g, and 1kg
2. Appointment letter will be given to a qualified Priority Dealer to prove that heor she is Public Fine Gold International Sdn Bhd’s authorized Priority Dealer.3. Priority Dealer is entitled to recruit Dealer.4. They are not allowed to sell Public Fine Gold International Sdn Bhd’s products if he or she is no longer Public Fine Gold International Sdn Bhd’s authorized Priority Dealer.5. Priority Dealer is reminded to always keep the positive image of Public Fine Gold International Sdn Bhd. Public Fine Gold International Sdn Bhd has the right to strip the appointment of Priority Dealer, or to claim compensation in terms of law if Priority Dealers done any activities or spread any rumors that will influence the company’s reputation.6. Public Fine Gold International Sdn Bhd has the right to modify these DealersTerms and Conditions from time to time according to requirements without prior notice to the dealer.
Dealer Term and Condition
A. Qualification
1. One time purchase of RM20,000.00 on purchase any of Public Fine Gold International Sdn Bhd’s products which consist of gold bar, gold coin, gold dinar, jewelleries, silver bar, and etc according to current prices.
B. Requalification Evaluation
1. Evaluation of Personal Sales will be conducted twice a year which from: 1st January to 30th June 1st July to 31st December2. Dealer will be degrading in case of without sales within six consecutive months.
C. Web Promo Assessment
1. Personal Sales need to achieve RM20,000.00 within the Evaluation Period of 3 months period.2. Evaluation of Personal Sales will be conducted four times a year which from: 1st January to 31st March 1st April to 30th June 1st July to 30th September 1st October to 31st December3. Dealer needs to maintain the sales target on next Evaluation Date to continuously publish their name in Public Gold website. Names will be taken out from Public Gold website if Dealer has failed to maintain the target of total sales.
D. Commission
1. Commission Division
Direct Commission (from Customer)
Sales – 1% from total sales amount
Buy Back: Direct 0.5% from total personal buy back
2. Commission will be paid by Public Fine Gold International Sdn Bhd to Dealers on20th each month into their bank account. Unless 20th fall on Saturday or Sunday, therefore commission will be bank in on Monday (21st or 22nd). Dealers will receive the payment within 3 working days after commission has been bank in.3. Dealers will receive Monthly Commission Statement within 15 working days after the commission has been bank in.4. All order payments and active bank account number (either Public Bank Berhad or Maybank Berhad) must provided by dealers to Account Department on or before 5th each month, else the commission of the month will be postponed to next month.
E. Miscellaneous
1. Dealer is entitled to sell all of Public Fine Gold International Sdn Bhd’s goldproducts including:
Gold Bar (Au999.9) – 20g, 50g, and 100g
Gold Coin (Au999.9) – 50g
Gold Dinar (Au916) – 1 Dinar, 5 Dinar, and 10 Dinar
Jewellery (Au916)
Silver Bar (Ag999) – 250g, 500g, and 1kg
2. Appointment Letter will be given to a qualified Dealer to prove that he or she isPublic Fine Gold International Sdn Bhd’s authorized Dealer.3. They are not allowed to sell Public Fine Gold International Sdn Bhd’s product if he or she is no longer Public Fine Gold International Sdn Bhd’s authorized Dealer.4. Dealer is reminded to always keep the positive image of Public Fine GoldInternational Sdn Bhd. Public Fine Gold International Sdn Bhd has the right to strip the appointment of Dealer, or to claim compensation in terms of law if Dealers done any activities or spread any rumors that will influence the company’s reputation.5. Public Fine Gold International Sdn Bhd has the right to modify these Dealers Terms and Conditions from time to time according to requirements without prior notice to the dealer.
Last Updated ( 10 Dec 2010 )
Atau benarkah ada terma dan syarat tersembunyi yang tidak Pendita terima apabila salah satu syaratnya melibatkan semua keluarga dealer terikat sama dengan terma dan syarat syarikat sedangkan dalam masa sama:
Pendita tidak ada apa-apa ikatan kontrak kerja yang jelas, Tiada bayaran gaji atau komisen tetap
Setahu Pendita ikatan kontrak antara Pendita dengan syarikat Public Gold yang jelas ialah:
Berdasarkan pembelian emas bernilai RM20,000.00 on the spot atau RM40,000.00 secara terkumpul pada masa tersebut dipenuhi, maka secara nyata dan sedar kita dilantik sebagai dealer.
Benarkah terma dan syarat ini dibacakan kepada dealer yang menyertai Public Gold. Diwar-warkan dalam seminar pelaburan emas yang dikendalikan oleh MD-MD Public Gold yang mantop atau semasa nak mengisi borang dealer.
Setahu Pendita, nak jadi dealer kita kena jumpa dealer lama untuk lock harga emas RM20K secara SMS, than company keluarkan Sale Order, borang pendaftaran, memo spending order, tarikh kutipan order dan T & C yang langsung tiada menyentuh larangan menjual produk lain semasa menjadi master dealer, priority dealer dan dealer kecuali larangan mencemarkan nama Public Gold, than tunggulah dua atau tiga minggu atau mengikut tarikh kutipan ditetapkan, bawa resit bank original, dapat barang than tunggulah surat lantikan dari admin PG.
Yang menyedihkan pula, semua dealer hanya promo nak jadi dealer ikut iklan, nilai amountnya dan kebaikan membeli emas PG.
Nie disertakan lampiran emel Pendita untuk pendaftaran dealer baru yang tiadapun terma dan syarat larangan dinyatakan :
Berikut adalah Kod Etika Dealer dan Master Dealer yang tersembunyi dan tiada dilampirkan yang baru Pendita baca pada 2/2/2011:
THE PUBLIC GOLD RULES OF CONDUCT
The Public Gold Rules of Conduct define the rights, duties, and responsibilities of a Public Gold Dealer. Its objective is,
a. To ensure a level playing field for Dealers through ethical and responsible business conduct.
b. To protect and build a conducive environment for a long-term and profitable Public Gold business.
c. To promote unity and harmony among Dealers.
d. To preserve the benefits of the Public Gold Sales and Marketing Plan equitably for all Dealers.
The strength and success of the Public Gold business is a collective effort, founded in the enduring partnership of commitment and trust that exists between and among, the Company and Dealers.
Every dealer must comply with the company’s code of practice to establish a good business reputation. Public Gold has the right to terminate its dealer qualifications for those who offences the rules.
Dealers Code of Ethics to Company
1. Dealerships may be granted to individuals and partners where the partners are husband and wife.
2. A partnership consisting of husband and wife shall upon acceptance by Public Gold be considered as one dealership.
3. In the case of a partnership, the dealership will only be authorized in the name of spouse, which may be used for trading purposes.
4. An authorized dealer must assure that he/she:
a. adheres to the principle of good faith to conduct Public Gold business.
b. at all times comply with all laws, regulations and codes of practice applying to the operation of their dealerships and must not engage in any activity which may bring disrepute to themselves or to Public Gold.
c. must not take any tricky way in promoting Public Gold products that will effect Public Gold and all the other dealers.
d. must not be malicious criticism or slander Public Gold, its products, company officers and employees, and company’s reputation.
e. must sell only Public Gold products.
f. must sell Public Gold products according to the suggested retail price by company from time to time.
g. must never use Public Gold product name, data, printed information, advertising materials, corporate meetings and other assets of Public Gold to compete with the company engaged in the business.
h. must not in any way misrepresent the price, quality, performance or availability of Public Gold products, and not make any claims for products other than those set out on product labels or in Public Gold in respect of any costs or damages arising from such misrepresentation.
i. must make every effort to make customers satisfy with Public Gold, its products, and services from dealers.
j. must not manufacture Public Gold products or similar to Public Gold products.
k. must not cancel order after an order has been made through Internet booking or telephone booking.
l. must not use (including duplication, transmission, distribution, transfer, and translation etc.) the brand name and logo of PUBLIC GOLD as it is protected by copyright laws, trademark laws, and other intellectual property laws. The PUBLIC GOLD trademark, brand name or company insignia are not available for use without PUBLIC GOLD’s expressed written permission in advance.
Dealers Code of Ethics to Customers
1. Illegal business practices
Dealers should not use misleading, deceptive or unfair sales practices to sell.
2. Identification
Before dealers presenting the products, they shall be automatically proving their identity to prospective customers.
3. Explanation and demonstration
Explanation and demonstration of products should be accurate and complete, particularly in relation to prices, payment terms, return rights, as well as delivery and so on.
4. Fairness
Dealers should not abuse the trust of customers; dealers should respect the consumers especially those who lack of understanding, business or language knowledge.
5. Payment
Dealers are not allowed to conduct any illegal deposit taking or illegal fund raising activities by using Public Gold name.
Dealers Code of Ethics to Dealers
1. Dealers must comply with Company Guidelines
Dealers that registered under company distribution system must comply with ethical guidelines or Business Code of Practice.
2. Introduce new dealer/ customer
Master Dealers must not use misleading, fraudulent or unfair tactics to introduce new Normal Dealer. At the same time, dealers can not deprive a customer of another dealer.
3. Train and motivate
Master Dealers shall train and motivate his/her personally sponsored dealers.
4. Business information
All information about career opportunities, related rights and duties of dealers that provided by dealers to prospective dealers should be accurate and complete. Dealers should not show unproven events that will create a false impression or make any commitment cannot be achieved to the prospective dealers. Dealers should not use false facts or fraudulent sales opportunities presented to prospective dealers.
5. Respect and esteem
Dealers are not allowed to condemn other Public Gold dealers.
CONSEQUENCES OF NON-COMPLIANCE
We wish to caution that Dealers found in violation of Public Gold Rules of Conduct will face corrective actions which may include, but are not limited to, business suspension, and even termination of Dealership.
We seek your cooperation to report any such incidences via e-mail to enquiry@publicgold.com.my, and to provide the Company with the evidence of such misconduct.
To save your family, buy gold.
To help our nation, keep gold.
To follow your religion, use gold.
Last Updated: 15th March 2010
* P/S: Sebagai rekod penyertaan, Pendita hanya menjadi dealer RM40,000.00 secara belian runcit. Justeru itu tiada penyerahan surat cara menerangkan terma dan syarat yang perlu dipatuhi sebagai dealer atau master dealer. Lantikan Pendita sebagai dealer sangat mudah, upline usha Pendita, kemudian lock sahaja berapa harga emas yang Pendita mahu, cukup RM40,000.00 sale terkumpul, upline Pendita uruskan pendaftaran agent. Beberapa minggu dapat surat lantikan dealer tanpa dilampirkan bersama terma dan syarat sebagai dealer. Beberapa bulan sale memenuhi target untuk menjadi Master Dealer, buat permohonan dan akhirnya keluar surat pengesahan menjadi Master Dealer tanpa dilampirkan bersama terma atau syarat menjadi Master Dealer sehinggalah tarikh 2/2/2011
Akhir kata, pilihan di tangan anda.
Selamat Maju Jaya Public Gold..
Tanggungjawab Pendita telah selesai untuk sama-sama merungkai kemelut ini dan tiada niat di hati untuk berhasad dengki sesama rakan niaga. Matlamat Pendita mudah sahaja, supaya kejadian ini tidak berulang lagi. Biarlah Pendita menjadi bahan kes study.
Jika ada terasa hati maafkan Pendita.
Jangan risau Pendita juga telah meletak jawatan Master Dealer dan Dealer Public Gold serta merta atas pilihan sendiri bukan kerana tidak boleh menerima teguran tetapi kerana maruah diri, lagipun kalau title MD dah turun dari laman Web kenalah kita angkat kaki. Itu tandanya kita sudah dilupuskan.
Jika ada terasa hati maafkan Pendita.
Jangan risau Pendita juga telah meletak jawatan Master Dealer dan Dealer Public Gold serta merta atas pilihan sendiri bukan kerana tidak boleh menerima teguran tetapi kerana maruah diri, lagipun kalau title MD dah turun dari laman Web kenalah kita angkat kaki. Itu tandanya kita sudah dilupuskan.
Akhir kata, pilihan di tangan anda.
Selamat Maju Jaya Public Gold..
2 comments:
PG ni MLM ka? hahahaaaa.... apa daaa... klu depa bg gaji blnan xpala
sedehyyy
Post a Comment